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Drive towards

ecomobility! 

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Depending on your territory, one or more means allow the launching of the charge:

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With your badge

With your booking code 

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With the Clem Mobi app 

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Par QR code

Service autopartage

Lancer charge : {Code résa}#+3#

Service recharge

Lancer charge : {Code résa}#+2#

If it is not already there, connect the cable to the terminal 

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By closing the terminal door

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Connect the cable to the vehicle.  

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If the terminal is accessible, connect the cable  also at the terminal.

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The bollard light should turn blue

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For the Renault Zoé and the Kangoo, the remaining time is indicated on the dashboard

("verification in progress" =

  not in charge) 

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For the env-200 and the Nissan Leaf, one of the three blue lights flashes behind the windshield

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For Citroens  C-Zero, a light signal is displayed on the dashboard 

I dial my reservation code again or pass my badge again or send a reminder via the mobile application.  

 

If charging still does not start:

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I unplug the cable  side  car and  side  thick headed.

I reconnect my cable  side  terminal then  side  car.

I dial my code or swipe my badge or start charging via the app.  

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If despite all these operations the charge does not start, the car or the  cable  is not compatible with this terminal. 

We thank you. In car-sharing, proper operation requires the vehicle to recharge for the next one. Attention, in accordance with the CGVU,  40 € of penalties are foreseen for a vehicle returned but which is not correctly put back in charge. 

In the event of a technical problem during your reservation, Clem' technical assistance is at your disposal on 01 86 86 01 49

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